1. Did the server/bartender greet you after you settled at your table?

Yes No

2. Did they greet you with a smile?

Yes No

3. Did they welcome you to the restaurant versus "Hi, how are you?"

Yes No

4. Did they ask if you have dined with us before?

Yes No

5. Did they ask specifically why you are dining with us?

Yes No

6. Did they offer current specials or menu information?

Yes No

7. Did they mention their name before walking away?

Yes No

8. If ordering beverages, did they make specific recommendations other than soda and water?

Yes No

9. Did they offer specific food items as starters?

Yes No

10. Did they place beverage napkins down before walking away?

Yes No

11. Did you receive the correct beverages in a reasonable time?

Yes No

12. Did the server/bartender return to take the order after reviewing the menu?

Yes No

13. Were they able to answer any and all menu questions?

Yes No

14. Did they ask if there are any allergies present or if there are any questions before the food was prepared?

Yes No

15. Did they bring condiments, napkins, silverware or beverage refills before the food arrived?

Yes No

16. Was the food order correctly prepared?

Yes No

17. After the food was delivered, did they check back shortly to ensure the food was prepared the way it was ordered?

Yes No

18. Did they ask specific questions regarding the food? For example: "Is your burger cooked to your liking?" Not "How is everything?"

Yes No

19. Did they continue to remove any dirty dishes, cups, or debris from the table?

Yes No

20. Did they offer boxes for unfinished food?

Yes No

21. At the end of your meal did they offer specific desserts?

Yes No

22. Did they offer coffee?

Yes No

23. Did the server/bartender place a clean check presenter on the table?

Yes No

24. Did they invite you back to enjoy specific future specials?

Yes No

25. Would you request this server to wait on you for future visits?

Yes No

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